FAQs

Do You Offer Any Specials Or Discounts?

Ongoing Specials:
Microchip Special Offered During Named Storms – keep an eye on our Facebook page for discounts on Microchips! As much as $20 off!

Receive discounts on home delivery through our online pharmacy.

What Are My Payment Options?

In order to maintain our high standard of service, we require that payment be made at the time services are rendered. We provide estimates for all surgeries and hospitalizations. If you have not received an estimate, you are welcome to request one at any time for your expected charges. Fort Caroline Animal Clinic is happy to accept:

  • MasterCard
  • Visa
  • American Express
  • Discover
  • Cash
  • Check (with valid ID)
  • Debit Card

We also accept payment plans and insurance including:

  • ScratchPay (link to https://scratchpay.com/consumer?clinic_id=6061)
  • CareCredit (link to https://www.carecredit.com/)
  • Trupanion Express (link to https://trupanion.com/hp/v1)

What Do I Do If I Have A Pet Emergency?

During Business Hours
For emergencies during business hours, please call ahead to confirm availability and that we will have a doctor on staff prior to your arrival. If we do not have a doctor on staff, our team will help to refer you to a hospital that is open.

5844 Fort Caroline Rd
Jacksonville, FL 32277

Phone: (907) 744-1100
Fax: 904-744-0640

Hours of Operation
Monday – Friday: 7:00am – 6:00pm
Saturday: 8:00am – 12:00pm
Sundays: Closed

After Business Hours
In the event you have to visit an emergency clinic, we will receive the records after your visit so we can follow up if your pet needs further care. Clients are always welcome to leave a message at our regular number at 904-744-1100.

BluePearl Specialty & Emergency Pet Hospital
3444 Southside Blvd Suite #101
Jacksonville, Florida 32216

Phone: 904-642-5911
Fax: 904-642-5990

Where Can I Park?

Parking here at the Fort can be challenging on our busy days.

Please feel free to double park behind the last three cars located at the end of the building on the Fort Caroline side. This is where our staff normally parks, and we won’t mind being blocked in!

We also have a small driveway off of Cesery Blvd. that leads towards our fenced in area.

You may park in this driveway, or in the spots available off of the driveway, at any time. If you need a wheel chair ramp, we have a portable ramp that we will be happy to have in place for you. We will be happy to help you in anyway we can. Never hesitate to ask!